Unit 1 Basic Knowledge of Business Letter Writing

n商務(wù)書(shū)信寫(xiě)作的基礎(chǔ)知識(shí)

nⅠ.Form and Structure of Business Letters

n商務(wù)書(shū)信的書(shū)寫(xiě)格式及構(gòu)成

n1.Form

n格式

n2.Structure

n構(gòu)成

n3.Addressing Envelopes

n信封的寫(xiě)法

nⅡ.Writing Principles of Business Letter

n寫(xiě)信的原則

nExercises

n練習(xí)

nUnit 2 Establishing Business RelationsInquiring Credit Reference

n建立貿(mào)易關(guān)系及信用調(diào)查

nUnit 3 Enquiries and Replies

n詢價(jià)及回復(fù)

nUnit 4 Quotations-Sales Letters，F(xiàn)irm OffersCounter Offers

n報(bào)價(jià)、推銷信、報(bào)盤(pán)及還盤(pán)

nUnit 5 Orders，Acceptances and Rejections

n訂單、接受和回絕

nUnit 6 Sales Confirmation and Purchase Contract

n售貨確認(rèn)書(shū)及購(gòu)貨合同

nUnit 7 Payment

n支付

nUnit 8 Transport and Insurance

n裝運(yùn)及保險(xiǎn)

nUnit 9 Complaint，Claim and Settlement

n申訴、索賠和理賠

nUnit 10 FaxE-mail

n傳真及電子郵件

nUnit 11 Case Study

n案例

nUnit 12 Letter of Intent，Agreements and Contracts

n意向書(shū)、協(xié)議和合同

nUnit 13 Invitation for Bids-Bid-Notice of AwardAdvertisments

n招標(biāo)通知、投標(biāo)書(shū)、中標(biāo)書(shū)及廣告

nUnit 14 Social Contact Correspondences

n社交常用信函

n附錄：商務(wù)英語(yǔ)常用縮略語(yǔ)